Hi, I'm Steve Crawford

Information Technology Infrastructure, Security and Compliance

About

Accomplished IT leader with over a decade of hands-on expertise in strategic IT planning, cloud infrastructure, and cybersecurity compliance. As an ISO 27001 Lead Auditor, I drive efficient auditing processes and ISO 27001:2022 implementations, enhancing asset management and organisational security postures. Previously, as Solutions Architect , I orchestrated a Windows 11 rollout across 7,000 endpoints and 200 sites - saving £1M through Meraki network upgrades - while boosting Azure security to achieve a 90% phishing reduction.My career highlights include leading global M365 migrations for organisations - 20,000-user Teams rollout during COVID-19 and seamless system divestments with zero downtime.Certified in ISO 27001 Lead Auditing, PRINCE2 Practitioner, and GDPR, I excel in frameworks like ITIL, TOGAF, CIS, and NIST, with technical prowess in Azure, Intune, Meraki networking, and automation tools like Make and Zapier.Passionate about innovative IT governance and digital transformation, I seek to empower forward-thinking teams. Outside work, I'm a deep-sea sports fisherman, history enthusiast, avid traveller, and hobbyist in creative woodworking and cooking.Connect via LinkedIn to collaborate on resilient IT solutions.

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CV

STEVE CRAWFORD

PROFESSIONAL SUMMARY

Accomplished IT professional with expertise in strategic IT planning and service delivery. Demonstrates strong capabilities in risk assessment, infrastructure system modelling, and IT governance. Innovative project planner, ensuring effective project management and security compliance enforcement. Skilled in security compliance auditing, with a focus on enhancing organisational security measures. Committed to leveraging skills for advancing IT infrastructure and governance within forward-thinking organisations.

WORK HISTORY

Mar 2025 - Current
ISO 27001 Lead Auditor | Cybercontrols.io

  • Implemented new auditing procedures, increased efficiency in the process.

  • Performed operational audits for enhanced business performance.

  • Deployed ISO 27001:2022 implementation, transition and auditing services.

  • Designed ISO 27001:2022 compliance processes focusing on asset management and security posture.

Dec 2022 - Mar 2025
Solutions Architect | Change Grow Live

  • Led a successful Windows 11 rollout for 7,000 endpoints across 200 sites, utilizing MECM/Intune and Autopilot for seamless provisioning and life cycle management.

  • Produced ISO 27001:2022 compliance transition plan for assets and network infrastructure.

  • Developed Asset Management controls and Centralised

  • Asset Management Centre to streamline deployment and

  • retrieval of 7000 endpoints.

  • Strengthened Azure Security posture leveraging Defender P2 to reduce phishing attacks, achieving 90% Secure Score.

  • Designed and led a project to upgrade network

  • infrastructure for 200 sites, incorporating 900 WAPs and 400 switches (Meraki), saving £1M over 5 years by reducing hardware by 60%.

  • Negotiated substantial discounts on Meraki networking solutions for an enterprise agreement.

  • Executed ISP migration for 200 sites saving £250,000.

  • Led penetration testing of Azure Cloud and AWS Cloud to comply with CIS and NIST Benchmarks.

  • Implemented security standards and controls across Azure infrastructure including processes to ensure NHS accreditation in line with CIS Benchmark.

  • Secured email authentication solution, reducing spoofing and phishing by 90%.

Jan 2022 - Oct 2022
M365 Technical Consultant | Stowsafe Fulfilment

  • Delivered M365 tenant for global warehousing incorporating best security practices.

  • Developed strategic plan for ISO 27001:2013 Implementation for international tendering requirements.

Aug 2021 - Dec 2021
M365 Business Systems Solutions Lead | Milkrite | Interpuls

  • Led legacy SharePoint migration to MS Teams across 5 countries for global organisation.

  • Upgraded endpoint infrastructure under budget with zero downtime.

Oct 2020 - Jul 2021
M365 Migration Architect | Avon Protection

  • Designed and executed IT system divestment, achieving significant cost reductions related to infrastructure and licensing.

  • Migrated divested users to new M365 tenant, including Exchange email, SharePoint and OneDrive data, and SAGE without downtime or data loss.

Nov 2019 - Mar 2020
M365 Collaboration Architect | Imperial Brands

  • Developed and implemented remote working solutions during the initial phase of the COVID-19 lockdown, facilitating rollout of MS Teams to 20,000 users worldwide.

  • Formulated adoption plan for incorporation of MS Teams for remote working for global use.

Nov 2018 - Jul 2019
Digital Transformation Lead | Sustrans

  • Managed nationwide upgrade of 800 endpoints to Windows 10, including upgrades and data transfer, enhancing security and performance in a low-tech environment.

  • Upgraded aging IT infrastructure to accommodate Windows 10 Operating System.

Aug 2018 - Oct 2018
IT Infrastructure Manager | Pattersons

  • Redesigned working processes for UK-wide company, incorporating asset management, cloud adoption and security adoption, leveraging M365.

  • Drove digital transformation efforts by spearheading migration from legacy systems to modern platforms.

  • Contributed to budget planning process by providing accurate estimates for hardware and software purchases.

May 2015 - May 2018
IT Infrastructure Manager | Vado

  • Optimised Networking, endpoints and warehouse infrastructure improving connectivity and communications.

  • Proactively streamlined ERP environment, including warehouse integration management and improved inter-departmental communications.

  • Managed asset and hardware procurement processes, ensuring that all teams had reliable working systems.

  • Implemented best practice Infrastructure Security systems, processes and staff training.

SKILLS

  • Project Planning

  • Asset and Endpoint Management, Intune,

  • AutoPilot, GPO

  • Cloud System Migration and Deployment

  • Regulatory Compliance enforcement

  • Cloud Expertise - Azure, Entra, M365 and Defender P2

  • Technical - Networking, End User Computing, Cybersecurity

  • Automation - Make, Zapier

  • Networking - Meraki WAPs, Switches, ISP Transition

  • Collaboration - SharePoint MS Teams, Exchange

FRAMEWORKS

  • GDPR, ISO 27001:2022

  • PRINCE 2

  • ITIL, TOGAF

  • CIS, NIST

CERTIFICATIONS

  • ISO 27001 Lead Auditor

  • Prince 2 Practitioner

  • GDPR Practitioner

HOBBIES AND INTERESTS

I am a keen deep-sea sports fisherman with an interest in history and travel. I also enjoy creative woodworking and cooking.